Coronavirus (COVID-19) Updates

Important Information

We would like to reassure all of our members that we are operating with COVID-19 safe plans in place.

Please read the following important information regarding COVID

The Centre is working to ensure the health and safety of all patrons and staff is maintained. We want to address the growing fears around the spread of COVID-19 (Coronavirus) and share with you the information we have at the current time.

We are working to ensure our centre remains a safe place to visit and work. The health and safety of our community is our main priority, we always uphold a high standard of hygiene within the centre, however are taking extra precautions during this time.

We hope you will do what you can to take care of yourself and those around you, we also encourage you to use and support our community facility with confidence while it is safe to do so.

Please see the latest update on the situation below.

Remember is you are feeling unwell or showing symptoms of the flu, cough or cold to please remain away from the centre until you are feeling 100%.

Our opening hours have changed slightly:

Full facility
Monday - Friday
6am - 7pm
Saturday - Sunday
8am - 6pm

Update - 08/09/2021

We are open! 

As per the Prime Minister’s announcement, we will be reopening and operating under ALERT LEVEL 2 guidelines. 

This period is subject to change in line with ALERT LEVEL 2 revisions from the state government. 

We will be operating in line with public health rules. Here is what you need to know:

  • MASKS: You are required to wear a mask when entering, moving around and exiting the facility
  • CONTACT TRACING: It is mandatory to scan in with the QR code when entering the facility. If you do not have the Covid-19 tracing app, we have a ballot box where you can write your details. This box is emptied by staff at the end of each shift.
  • SOCIAL DISTANCING: Please ensure you are at least 2 meters apart from anyone not in your “bubble” 
  • BOOKINGS: When booking we need:
    • Name
    • Phone Number
    • Area booking (EG Group fitness class, lane, spa)
    • Time (What time you will be arriving)
    • Duration – bookings are made in 30-minute time slots
    • How many are you booking for?
  •  MEMBERSHIPS: All memberships have been automatically suspended for the duration of level 3 and 4. These suspensions will be automatically lifted as of Wednesday 08th September. If you wish to extend your suspension, you are required to make contact with the facility and fill out the require form.
    • There will be no 5:30am classes until level 1
    • Email to book your space.
    • You are required to wear your mask when entering and exiting the gym, however you can remove them while working out.
    • Keep 2 metres distance from other gym users.
    • Remember to sanitize the equipment after use. Sanitizer and wipes are throughout the facility.
  • You are required to book for:
    • RPM, Spin and sprint – These are limited to 8 per class
    • Pump – limit of 12
    • Line dancing and Zumba will be held in the stadium – no need to book for these classes.
    • Aqua as usual, no need to book.
    For bookings, please email or call 06 370 0060
    You are required to book time in both the lap pool and spa before your arrival.
    • These are made in 30-minute time slots.
    • Maximum of 4 per lane
    • Maximum of 4 in the spa
  • There will be NO leisure swimming while aqua, swimming lessons and club trainings are occurring.
  • Sauna, toddlers pool, hydro-slide will remain closed until level 1
  • Spectators must remain 2 meters apart.
  • Masks are not mandatory when poolside but we do recommend them. You must have them on before you enter and exit the facility.
    • Classes will resume Sunday 12th September
    • Students are allocated 30 minutes for leisure swimming either before or after their lessons, but not both.
    • Where possible, please only have one person per child, to stick with our 50-person allocation
    • Siblings cannot leisure swim while the student is in their lesson.
  •  B-Legends Childcare:
    • B-Legends will be opening from Thursday 9th September
    • Bookings will continue as normal for the remainder of this term
    • Entrance and exit will be via the side stadium doors only.
    • Please scan in with the QR code when picking up and dropping off.
    • We recommend wearing your mask when visiting.

Please follow the COVID-safe measures displayed in our Centre to ensure we’re all doing our bit to keep our community and whānau safe. 

Once again, we thank you for your cooperation and support during this period. We’ll continue to keep you informed, as any updates are made by the government.  

Let's work hard, together as a community to stop the spread!  

To get in touch with our customer care team please complete and submit your details through our Contact Us page on our website. 

Read more here Unite against COVID-19 

Update - 17/08/2021


As per the Prime Minister’s announcement, we will be closed effective from 11.59pm tonight 17 August until Saturday 21 August. 

This period is subject to change in line with the 3-day ALERT LEVEL 4 lockdown revisions from the Government. 

Read more here Unite against COVID-19 
Due to this temporary closure, please read below what this will mean for you, our members and users.   


By staying at home and limiting contact with other people, we can each help to protect the elderly, the at-risk, and healthcare workers and slow the spread of coronavirus (COVID-19).  



  • Your membership will be placed on a free suspension for the closure period.  

  • All future bookings you have made (for the closure period) will be cancelled.  

  • We will contact you once the advised temporary closure period concludes, or as directed by the Government.   

What does a lockdown mean? 

At Alert Level 4, you legally must stay within your household bubble. You can expand this to: 

  • People are instructed to stay at home in their bubble other than for essential personal movement. 

  • Safe recreational activity is allowed in local area. 

  • Travel is severely limited. 

  • All gatherings are cancelled and all public venues are closed. 

  • Businesses are closed except for essential services - for example, supermarkets, pharmacies, clinics, petrol stations and lifeline utilities will stay open. 

  • Educational facilities are closed. 


Once again, we thank you for your cooperation and support during this period. We cannot wait to reopen our doors and to continue with our commitment to keeping you physically and mentally fit and healthy.  

We’ll continue to keep you informed, as any updates are made by the state government. Please check our Facebook page and your email inbox to for the latest advice. 

Let's work hard, together as a community to stop the spread! We look forward to once again seeing you return and enjoy our facilities.   


To get in touch with our customer care team please complete and submit your details through our Contact Us page on our website. 

Frequently Asked Questions Expand all

What are we doing to minimise health risks in-Centre?

The Centre will be vigilant in implementing infection control procedures including daily cleaning in accordance with normal protocols, the promotion of healthy hygiene habits and will make hand sanitiser available for staff and patrons to use while using the Centre.

What information and advice will help our members?

For now, the best advice is to follow some simple steps to help slow the spread of the virus and to reduce the risk of infection.
Follow the information and tips to help improve your safety and wellbeing, from the Ministry of Health. 

If I have or am undergoing a period of self-isolation, what happens to my membership?

If you are showing symptoms or have been recommended by a Health Professional to self isolate, you should be staying at home and minimising contact with others.  Please contact the Centre team to discuss managing your membership where you are uncertain of your options.

What happens to Swim School or Personal Training sessions I have booked?

If you have any Swim School lessons or Personal Training booked, please contact the Aquatics team or your Personal Trainer.

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