Important Information

Important Information

Children under 5:

• Children under 5 must be accompanied in the water by a mature caregiver over the age of 16.
• The supervising caregiver must be in the water and within arms reach of the child at all times.
• Upon arrival you will both be given a fluro band which helps the lifeguards identify young children and their caregiver.
• Children who are not yet toilet trained are required to wear water nappies for the duration of their swim. These can be purchased from reception.

Children 12 years or younger

• Children 12 years or younger are required to be actively supervised by an adult over the age of 16 for the full duration of the visit.
• Supervisors cannot leave the children unattended at all.
• If the supervisor needs to leave the facility, you are required to take the children with you (EG If you are going to the supermarket)
• We will not allow anyone under the age of 12 to enter the facility without a supervisor present.
• If children come in a group, they need to ALL be over the age of 12 or have a supervisor with them.
• Parents/caregivers are responsible for the behaviour and conduct of the children in their care.

Patron Requirements:

• Patrons are to follow guideines given by staff and must refrain from any actions that may cause injury, offense, harm or indecency towards others.
• Personal pocessions are the responsibility of the patron - staff are not required to look after your items.
• There must be no running or bombing poolside
• No glass is permitted poolside.
• If you or your child has had any type of flu, cold or virus please refrain from swimming for at least two weeks.

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