Important Information

Important Information

Children under 5:

  • Children under 5 must be accompanied in the water by a mature caregiver over the age of 16.
  • The supervising caregiver must be in the water and within arms reach of the child at all times.
  • Upon arrival you will both be given a fluro band which helps the lifeguards identify young children and their caregiver.
  • Children who are not yet toilet trained are required to wear water nappies for the duration of their swim. These can be purchased from reception.

Children 12 years or younger

  • Children 12 years or younger are required to be actively supervised by an adult over the age of 16 for the full duration of the visit.
  • Supervisors cannot leave the children unattended at all.
  • If the supervisor needs to leave the facility, you are required to take the children with you (EG If you are going to the supermarket)
  • We will not allow anyone under the age of 12 to enter the facility without a supervisor present.
  • If children come in a group, they need to ALL be over the age of 12 or have a supervisor with them.
  • Parents/caregivers are responsible for the behaviour and conduct of the children in their care.

Patron Requirements:

  • Patrons are to follow guideines given by staff and must refrain from any actions that may cause injury, offense, harm or indecency towards others.
  • Personal pocessions are the responsibility of the patron - staff are not required to look after your items.
  • There must be no running or bombing poolside
  • No glass is permitted poolside.
  • If you or your child has had any type of flu, cold or virus please refrain from swimming for at least two weeks.

Ratios:

Adult Child Under 5 Child Over 5
1 adult in pool 2 children under 5  
1 adult in pool 1 under 5 1 over 5
1 adult out of pool   5 children aged 5 - 10 years
1 adult out of pool   10 children aged 10 - 12 years

 

 

 


 

TripAdvisor Panel

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